The Challenge: Change is urgent – but often not operationally thought through

Change is everywhere. Yet, only around 40% of change projects are deemed successful –this is also confirmed by our Change Management Study. The main reason? Resistance on a human level.

Change initiatives don’t typically fail because of the idea itself, but because they lack clarity, buy-in, and consistent execution. Why is this an issue? Because:

• Change affects many – often hundreds or thousands of employees
• Change is personal – it creates uncertainty and emotional responses
• Change takes time – new mindsets and behaviours don’t form overnight
• Change needs leadership – across all levels, not just from the top
• Change is an iterative process – it involves progress, setbacks, and recalibration

Professional change consulting helps to address these challenges effectively and to make transformation not just communicable, but tangible and actionable.

Why Change Management Makes the Difference

Whether it’s digital transformation, a new strategy, or cultural change – successful transformation management is increasingly critical for competitiveness. Organisations that shape change with consistency gain a clear edge – through agile structures, motivated teams, and the ability to react swiftly to market shifts.

Change management consulting enables companies to:

• Think holistically – from strategy to implementation
• Actively involve leaders and staff at every level
• Design communication that is impactful, and tailored to the target group
• Implement change in a structured, sustainable, and culturally relevant way
• Measure the impact of change and manage transformation systematically

Especially in large-scale change initiatives, an external perspective provides critical added value: It brings clarity, speed, and impact and measurably increases success.

Our Approach: Combining Analytical Strength with Emotional Impact

Successful change management is more than redesigning processes. It’s about engaging people, addressing emotions, and creating meaning – while maintaining strategic clarity, structure, and control.

Change only succeeds when strategic clarity meets a deep understanding of human dynamics. This is exactly where our “Mind & Heart” approach comes in:

• Mind: Stands for analysis, structure, and clarity
• Heart: Stands for engagement, attitude, and emotional resonance

Whether in deep transformation or targeted cultural evolution, our core belief guides every initiative:
We don’t work “on” people – we work “with” them.

Iteratively, co-creatively, and with a clear goal in mind: to anchor change sustainably in the organization’s everyday life.

We structure change into three phases: UNDERSTAND, DESIGN, and ANCHOR. Each phase brings different requirements and calls for a different balance of mind and heart.

1. Understand: Clarity through analysis – In the first phase, the focus is on the mind. It’s about understanding context, sharpening goals, and building a solid foundation for change. The result: a jointly defined change initiative with clear objectives, a sound system analysis, and an aligned governance structure.
2. Design: Momentum through emotional activation – Here, the heart takes center stage. We create a motivating change story, foster participation, and design a change concept that moves people. The result of this phase is an overarching narrative and a detailed implementation plan – including communication and engagement formats that activate change over time.
3. Achnor: Impact through balance – In the final phase, we bring heart and mind together. The goal is to embed change sustainably within the organization – on individual, team, and structural levels. We closely support implementation, empower leaders as amplifiers, and create clarity around new expectations, processes, and behaviours. This ensures that change is understood, embraced, and lived in everyday work.

Each phase of our Change Management Consulting is modular – from targeted interventions to comprehensive change programs. We tailor our approach to your organization’s specific challenges:

Is the vision unclear? Is momentum missing? Or are the structures lacking to make change last?

Our approach offers orientation while remaining highly flexible – delivering effective measures that fit your organization, whether you’re a midsize company or a large enterprise. This is how transformation becomes a clear, compelling, and sustainable journey – supported by the entire organization.

Want to find out what a tailored change approach could look like for your company?

Request a free initial consultation now

Our change management approach is applicable to a wide range of transformation challenges.